Ch5. Post 3

One thing I found really interesting was in the conflict management section.  In this section they addressed how different cultures handle different situations.  Now businesses are so diverse and also have ties to out of country companies, it is important to understand what is proper when it comes to potential arguments and also realize that one persons way of handling a situation may be the polar opposite of yours.  The book compares Asians and Mexicans to Americans.  Asian cultures have a very different way of handling a confrontation than Americans.  In America, we engage in debate to get to the root of a problem, in Asia the goal of any conversation is to try to keep the peace no matter what.  In America, cheating is highly frowned upon but children of Mexican background may think its OK to cheat because its a sign of cooperation.  Different conflicts or incidents are not always viewed the same way as others, and it is important to take into consideration the other person's perspective and how they may want to approach a confrontation.